If upon receipt of your order, you’re not thrilled with the particular style or color just return them within 90 days of receipt. We will issue a refund, or if you wish you can exchange them for another style. We guarantee our merchandise to be free of manufacturing defects and accept any defective item for refund or exchange within 90 days. Your refund will be made in the form of the original payment. We can only accept returns or exchanges for items that were purchased on www.peepers.com. If you purchased merchandise from a store, you will need to take it back to that specific location for the appropriate return/exchange depending on their policy.