Customer Service

Our team is dedicated to ensuring the best experience possible. We're here to help!

Shipping & Delivery
Order tracking, expedited shipping options, changing your order, international shipping
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Return Policy
Refunds and exchanges, return labels, manufacturer's warranty for damaged items
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Placing an Order
Acceptable methods of payment, FSA/HSA cards, promotional codes, mystery item
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Product Information
Sunglasses lens options, prescription Rx lens policy, out-of-stock items, style guide, find your strength
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Blue Light
How do Peepers Focus™ lenses protect your eyes from HEV blue light and digital eye strain?
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Becoming a Peepers Retailer
Interested in carrying Peepers in your store? Join the Peepers family!
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Contact Us

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We respond to chat messages in 60 seconds or less
We respond to chat messages in 60 seconds or less
We respond to phone calls in 30 seconds or less
We respond to phone calls in 30 seconds or less
We respond to all emails within 24 hours of receipt
We respond to all emails within 24 hours of receipt

If contacted Monday-Friday, 8:00-4:30 CST