Help & FAQs

Help & FAQs

Current eye wear news plus up-to-the-minute fashion and trends

Help & FAQs

Help & FAQs

How soon will my order ship?

Orders are sent out in the order they are received and generally ship the following day they are placed.  We ship Monday through Friday, so orders placed on a weekend will not ship until Monday. Fo...

How long is standard shipping?

We ship UPS Mail Innovations for all orders that qualify for free freight (orders of $42 USD or more).  We are in the Midwest so you can guess that the closer you are, the less you'll have to wait ...

How does Next Business Day delivery work?

For those of you who need to see right NOW we offer UPS Next Business Day delivery.  When you order before 2:00pm CST your order will be delivered before the end of the following business day. Also...

Do you ship internationally?

Yes, We ship to European EU Countries, UK, Norway, Australia and New Zealand.  If the order value is $75 USD or less we ship USPS Priority Mail. Orders totaling more than $75 USD must be shipped vi...

What is your return policy?

If upon receipt of your order, you’re not thrilled with the particular style or color just return them within 90 days of receipt. We will issue a refund, or if you wish you can exchange them for an...

How do I send back my Peepers for return or exchange?

Complete the return paperwork received with your package. Use the prepaid label found on your return paperwork to send your glasses back. (Note: There is a $3.95 fee for using this label. This fee ...

What do I do if my Peepers sit crooked on my face?

Peepers can easily be adjusted at home in just a few quick steps! Set them on a table facing you and if one arm is higher than the other, simply apply light pressure in the opposite direction to co...

How do I get a coupon for Peepers Reading Glasses?

Please sign up for our email newsletter. The sign-up link can be found on our home page. This will keep you up to date on all the latest news, styles and special offers at Peepers. Also become a fa...

My Peepers broke; can I send them to you for repair?

Depending on the model and style, minor repairs such as replacement screws and nose pads can be mailed directly to you if you wish to do it yourself. Please contact the Peepers Customer Experience ...


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